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FREE WORLDWIDE SHIPPING ON ALL PRINTS FREE WORLDWIDE SHIPPING ON ALL PRINTS

FAQ

BASED IN

Sweden



BUYING PRINTS

Free worldwide shipping on all prints!

All prints are printed in and shipped from Sweden. Frame is not included. The print is shipped to you in a cardboard tube. Processing time is between 3-5 business days. You will receive an email notifying you that your order has been shipped together with a tracking number. Don’t forget to check your spam inbox!


BUYING ORIGINAL ARTWORK

For shipping fee, proceed to checkout and the shipping cost will be calculated for you. Please, allow at least 7 days from receipt of your payment to prepare the artwork to be shipped to you. The processing time includes booking of shipping and packing the painting in a wooden crate. You will receive an email notifying you that your order has been shipped together with a tracking number. Don’t forget to check your spam inbox!


CUSTOMS & IMPORT TAXES

Although rare, buyers are responsible for any customs and import taxes that may apply.


RETURNS & EXCHANGE

You can exchange or return your order up to 14 days after receiving the item. Shipping costs will be the responsibility of the buyer. I don't do returns or exchanges on original paintings, handcrafted items and sale items. Before you do any return or exchanges, please contact me sandranobreart@outlook.com.


UNCLAIMED PACKAGE

Packages that have not been collected at your pickup point within 14 days, will automatically be returned to me. If this happens, you will be charged a fee of 30€ for costs attributable to the administration, shipping, return shipping and handling. Uncollected packages are not covered by the right of withdrawal.


GUARANTEE

I can not guarantee smaller abnormalities when it comes to the products, such as shape, color, print and smaller changes. The colors on your screen can not guarantee the exact same color as in reality. Inspiration images doesn't always show the painting in real size and color.

By placing your order, you accept these Terms.


CONTACT

If you have any questions or concerns, do not hesitate to contact me, sandranobreart@outlook.com